deciding to step on volcano, u've to go deep down to experience how hot it is, or u'll regret after stepping out. unknown author
Friday, October 30, 2009
Out of Energy?
Ever sat around for an hour or more not tackling a chore or work because it's just so darned monotonous? Mental foot-dragging, boredom and lack of motivation are draining, says Dr. Salerno. "Put simply, we like to see results, and getting things done gives us a mental energy boost." So avoiding tasks deprives you of that high.
Energy Fix
Find a partner for encouragement--a friend, a coworker--and call or e-mail to enlist her in a time challenge. "Say, ‘I'll check back in with you in an hour, and we'll see if we've gotten these reports/ organizing chores done.'" Or promise yourself motivational rewards for completing the task at hand, suggests Dr. Salerno.
it was on yahoo! Health
Wednesday, October 28, 2009
Just Joking - The Phnom Penh Post
Monday, October 26, 2009
As Long As You Love Me by Daisyv
I don’t care if we just meet seldomly
I don’t care if you we cant be together the way I wanted to be
As long as you love me this much
I don’t care if you are far
I don’t care if we just sometimes chat
and if I need to wait for the chance to chat
As long as you love me this much
I don’t care if you can’t send email
I don’t care if I am always waiting
I don’t care if you just respond thru tx
As long as you love me this much
I don’t care if am here crazy for your love
I don’t care what others will say
I don’t care if I have a foolish heart
As long as you love me this much
Who cares anyway…
As long as we love each other endlessly…
But this I care to love you more than you’ll ever want me to…
For I love you more than you’ll ever know…
Sunday, October 25, 2009
Valentine by Caffrey
WHEN YOU TURNED TO ME,
THAT'S ALL IT TOOK
I HAD THIS FEELING WITHIN ME DEEP
WISH YOU WERE MINE FOR ME TO KEEP
MY HEART WOULD MELT
AT THE THOUGHT OF YOU
AND WHEN YOU'RE NOT HERE I'M SO BLUE
SO TAKE GOOD CARE
OF THIS HEART OF MINE
BECAUSE IT BELONGS TO YOU
MY VALENTINE
Thursday, October 22, 2009
Tips before you commit
# Pay attention to how they treat their friends, family, business associates, and strangers. This is a good indication of how they will treat you over time and a big insight into their overall character.
# Ask yourself how well you know them and how well they know you.
Wednesday, October 21, 2009
Signs that it's Love, Love, Love
* Share her embarrassing moments and fantasies with you
* Little things all throughout the day that let you know she’s thinking about you
* Fantasize about her life with you, getting married, having kids, growing old, traveling the world, etc.
* Tease you
* Hang out with your mother or talk to her on the phone
* Appreciate and reciprocate your feelings and your actions, like offering to pay for dinner, getting tickets to a game or event she knows you’ll love, or cooking for you
* Ask questions about your life -- past, present, and future
* Flirt with you
Tips For Better Sleep
. If you can't get to sleep after lying in bed for 30 minutes or more, get up for awhile. What to do? Try reading something incredibly boring.
Find out more on Yahoo! Health
Tuesday, October 20, 2009
The importance of Precise Definitions
That depends on what the meaning of the word "is" is. -Bill Clinton
If you with to converse with me, define your terms. -voltairs
"When I use a word," Humpty Dumpty said in a rather scornful tone, "it means just what I choose it to mean -neither more nor less." -Lewis Carroll
Lonely Heart by Chymecindy
Tears on my eyes, falling down my face.
Wondering what have I done wrong?
Maybe I'm just missing you alone.
Sleepless nights if you’re not here,
By my side.
Can you feel me? Can you hear me?
I’m calling out your name.
Just close my eyes and dream,
Hold your hands up high,
Never let you go
I’m someone who will love you for sure.
Wish that you’re here by my side.
And heal my lonely heart.
Wish I will be with you forever,
And feel the love of my heart.
Monday, October 19, 2009
Diversity
Benefits:
. More creative ideas
. More viewpoints considered when making decisions
. Better understanding of customers
. Increased chance of being successful in new markets.
Sunday, October 18, 2009
Are you dateable?
What's done is done. If you want a potential partner to remain interested, don't give off signs that you're still emotionally committed. Allow yourself the freedom to be free. Sometimes it is easier to cling to the past than to face what is right in front of you. Don't let thoughts of an ex hold you back from enjoying your future.
Bandwagon Argument
Popularity is vanity. -John Donne
It is never too late to give up our prejudices. No way of thinking or doing, howere ancient, can be trusted without proof. -Henry David Thoreau
Our ways of thinking are as much arrived at by imitation of those we admire as by reasoned reflection. -Alvin Plantinga
Neither believe nor reject anything, because any other person, or description of persons, have rejected or believed it. Your own reason is the only oracle given you by heaven, and you are answerable, not for the rightness, but the uprightness of the decision. -Thomas Jefferson
Sunday, October 4, 2009
Saturday, October 3, 2009
Good4DoubleChecks
+ Removal of funds or assets from a business
- Immediate financial implications: profits are lower than they should be.
- Long term effects on company performance: making more difficult for the company to operate effectively.
+ Intentional misrepresentation of the financial position of the business
- Overstated:
A company may distribute too much of its profits to shareholders
Retained profits will be lower than believed
Incorrect decisions will be made
Investors making decisions based on inaccurate information will find actual returns deviating from expectations
Suppliers will extend credit without knowing the real financial position of the company
- Understated:
Returns to investors may be reduced unnecessarily
The share price might fall and market strength may be eroded
Access to loan finance may be restricted
The negative publicity can damage the business by affecting the public's perceptions
Friday, October 2, 2009
Fraud
Over-valuation of inventory
Bad debt policy may not be enforced
Fictitious sales
Manipulation of year end events
Understating expenses
Manipulation of depreciation figures
Thursday, October 1, 2009
Fraud.
Theft of cash
Theft of inventory
Payroll fraud
Teeming and lading
Fictitious customers
Collusion with customers
Bogus supply of goods or services
Paying for goods not received
Meeting budgets/target performance measures
Manipulation of bank reconciliation and cash books
Misuse of pension funds or other assets
Disposal of assets to employees
Friday, September 25, 2009
destroyer pricing
Destroyer pricing: the practice of selling a product or service at a very low price, intending to drive competitors out of the market, or create barriers to entry for potential new competitors. If competitors or potential competitors cannot sustain equal or lower prices without losing money, they go out of business or choose not to enter the business. The predatory merchant then has fewer competitors or is even a de facto monopoly, and hypothetically could then raise prices above what the market would otherwise bear.
Prescience
Forethought
Prudence
Insight – the ability to see clearly and intuitively into the nature of a complex person, situation, or subject
Steadfast – firm and unwavering in purpose, loyalty, or resolve
Resolute – motivated by or displaying determination and purposefulness
Unwavering
Unfaltering
Persistent
Committed
Dedicated
Unswerving – firm and unchanging in intent or purpose
Loyal
Trusty
Dependable
Stalwart – hard-working loyal supporter
Faithful
Reliable
Trustworthy
Devoted
Belittling
Ridicule – to reduce or dismiss the importance or quality of sb or sth in a contemptuous way
Competitor
Disaster
Catastrophe
Fiasco
Shambles – a failure caused by inadequate planning or organization
Tragedy
Devastation
Calamity – a disastrous situation or event
Misfortune
Precedent – an action or decision that can be used subsequently as an example for a similar decision or to justify a similar action.
Example
Model
Guide
Pattern
Standard
Instance – an occurrence of sth
Contender – a competitor, especially sb who has a good chance of winning
Candidate
Nominee
Competitor
Contestant
Challenger
Runner
Awesome
Difficult
Tough
Daunting
Intimidating
Formidable – inspiring respect or wonder because of size, strength, or ability
Impressive
astounding
Awesome
Amazing
Formidable – causing fear, dread, or alarm
Alarming
Frightening
Dreadful
Fearsome
Redoubtable
Terrifying
Thursday, September 24, 2009
Tuesday, September 22, 2009
Flip – to turn the pages of a magazine or book quickly
Toss
Spin
Flick – a quick jerking movement
Verdict – the finding of a jury on the matter that has been submitted to it in a trial
Decision
Judgment
Finding
Outcome
Decree
Conclusion
Acquittal – a judgment given by a judge or jury that sb is not guilty of a charge
Release
Freeing
Exoneration
Ostensibly – presented as being true, or appearing to be true, but usually hiding a different motive or meaning
Hail – to praise or approve a person, action, or accomplishment with enthusiasm
Pawn - to leave sth with a pawnbroker as security against money borrowed
Sunday, September 20, 2009
Right to Die?
Should someone be allowed to commit suicide? Or who can make the decision if someone is allowed to die?
Do we have the right to die?
Written by: An Endless Journey
Correlation versus Causation
When politicians attempt to take credit for good economic times with the claim that their policies caused the good ecnomic times to happen, we must be suspicious. Of course we must be equally suspicious if they attempt to pin the blame on their incumbent opponent if bad economic times existed in their opponent's time in office. While their claims may be true, it is perfectly plausible that the policies and the cconomy were unrelated, or that the economy did well or did poorly despite the policies.
more click: Issues in Economics Today
Fallacy of Composition
Imagine a cake. Now imagine the ingredients that go into making the cake. Imagine eating the cake and the satisfaction you get from that. Now campare that level of satisfaction to what you would have if you separately poured flour, sugar, and baking powder down your throat, washed it down with a couple of raw eggs and some cooking oil, and then stuck your head in an oven. The baked combination is obviously better than its individual parts.
The two can be, and often are, different.
more click: issues in economics today guell 4th edition
Wednesday, September 16, 2009
The experience curve
The experience curve is an idea developed by the Boston Consulting Group (BCG) in the mid-1960s. Working with a leading manufacturer of semiconductors, the consultants noticed that the company’s unit cost of manufacturing fell by about 25% for each doubling of the volume that it produced. This relationship they called the experience curve: the more experience a firm has in producing a particular product, the lower are its costs.
In practice, new firms enter old industries all the time, and before long many of them become major players in their markets.
For example, experience can be gained not only first-hand, by actually doing the production and finding out for yourself, but also second-hand, by reading about it and by being trained by people who have first-hand experience. Furthermore, firms can leapfrog over the experience curve by means of innovation and invention. All the experience in the world in making black and white television sets is worthless if everyone wants to buy colour ones. Read yourself click economist.com
Tuesday, September 15, 2009
Legend of Preah Ko Preah Kaev
After opening up their bellies, the legend tells us, "they were able to take the books which were hidden there and study their contents. For this reason [emphasis added] they have become superior in knowledge to Cambodians, and for this reason the Cambodians are ignorant, and lack people to do what is necessary , unlike other countries."
Purchase book at Amazon.com:
A History of Cambodia - David Chandler
Monday, September 14, 2009
Tough Times Never Last but Tough People Do - Robert Harold Schuller
- "That's right, Dr. Schuller. These people are losing their farms. Their businesses are going bankrupt. Terrible pressures are being placed on their marriges and families. They need help. And more than anything else they need hope. Give it to them.
- They tell me that you are having tough time. Is that right? Read more...
- scribd.com
Sunday, September 13, 2009
Creative Destruction
...neglects the ability of powerful established firms to erect private storm shelters --or lobby government to build public storm shelters for them --in order to shield themselves from the Schumpeterian gales of creative destruction. It ignores the difference between the legal freedom of entry and the economic reality deterring the entry of potential newcomers into concentrated industries.
Find this book on Amazon.com:
McConnell Brue Economics
Wednesday, September 9, 2009
The Challenge of economics
- Price signals
- Market failure
- Economic goals
- Market signals
- Government intervention
- Mixed economy
- WHAT
- No Free Levees (there is no free lunch)
- Ends versus means
- Markets versus government (invisible versus visible hand)
- Opportunity cost (trade-offs)
- Production possibilities curve
- laissez faire (leave it alone)
- ceteris paribus
- Dead wrong (completely wrong)
- Get things right
- To improve
- To attain
- To predict
- Impact on
- Micro behavior
- Macro behavior
- Economic outcomes
- Big picture
Tuesday, September 8, 2009
Friday, September 4, 2009
C U AFTER LUNCH
c u after lunch
Thursday, September 3, 2009
Don't Put Out the Fire, Let it Burn - Adam Werback
Saturday, August 29, 2009
Genius is the ability to reduce the complicated to the simple. - C. W. Ceram
- Joshua Reynolds
Genius without education is like silver in the mine.
- Benjamin Franklin
For every person with a spark of genius, there are a hundred with ignition trouble.
- Kurt Hanks
Whatever you can do, or dream you can, begin it. Boldness has genius, power, and magic in it.
- Johann Wolfgang von Goethe
A genius is one who shoots at something no one else can see, and hits it.
- Unknown
Adversity reveals genius, prosperity conceals it.
- Horace
Never think that God's delays are God's denials.
Hold on; hold fast; hold out.
Patience is genius.
- George-Louis Leclerc de Buffon
It takes immense genius to represent, simply and sincerely, what we see in front of us.
- Edmond Duranty
Love is faith, and one faith leads to another - Henri Ameil
"Reach high, for stars lie hidden in your soul. Dream deep, for every dream precedes the goal." ~Pamela Vaull Starr~
"Love is like a violin. The music may stop now and then, but the strings remain forever." ~Bacher~
"Love is faith, and one faith leads to another." ~Henri Ameil~
"Where your pleasure is, there is your treasure: where your treasure, there your heart; where your heart, there your happiness." ~Augustine~
"Love changes darkness into light and makes the heart take a "wingless flight." ~Helen Steiner Rice~
"God never puts any person in a space too small to grow in."
"When we do the best we can, we never know what miracle is wrought in our life, or in the life of another." ~Helen Keller~
"Life is a network of invisible threads!"
"Our strength often increases in proportion to the obstacles imposed upon it." ~Paul De Rapin~
"There is always something for which to be thankful." ~Charles Dickens~
"A gentle word is never lost...It cheers the heart when sorrow-tossed, And lulls the cares that bruise it." ~Hastings~
Friday, August 21, 2009
Don't Worry, Be Happy
Never let life's hardships disturb you ... no one can avoid problems, not even saints or sages. - Nichiren Daishonen
Do not anticipate trouble, or worry about what may never happen. Keep in the sunlight. - Benjamin Franklin
The mind that is anxious about future events is miserable.- Seneca
Present fears are less than horrible imaginings.- William Shakespeare
It is idle to dread what you cannot avoid. - Publius Syrus
The rose is fairest when 't is budding new,
and hope is brightest when it dawns from fears. - Walter Scott
Thursday, August 20, 2009
Writing college essays
Think of the college essay as the face of your application. Your essay has to make the admissions officers care about you and like you so that they might accept you despite your weakness in other areas. Understanding the importance of the college essay, makes choosing the right college essay topic a necessary first step toward perfecting your application.
Admission papers are usually very broad and difficult to tackle. Therefore, choosing a topic can be the most difficult aspects of the entire admissions process. You have to look for a topic that you can write about most passionately and effectively. However, even the most reflective writers are left wondering: How am I supposed to know the one event that has changed my life or the one thing that represents my entire personality. In all likelihood there isn't just one. But there probably is one that you can write about most passionately and effectively. The most important part of your entire essay is finding this one subject. Without a topic you feel passionate about, without one that brings out the defining aspects of you personality, you risk sounding like most of the applicants who will write boring admission essays.
You might be surprise as the college essay topic the you choose can reveals much more about yourself than you can ever imagine. Your admission topic can reveal your preferences. Are you an arts person or a hard-facts science type? There is an obvious different between the way a person talking and a science students talking.
The choice of your admission paper topic can also reveals how you perceive yourself. Are you a cat person, or the person who drives a beat-up, rusty, 1971 Volkswagen is making a statement about how she wants to spend her money and what she cares about. In choosing, you indicate what matters to you and how you perceive yourself.
Your admission paper can show how you think. Are you whimsical, a person who chooses on impulse? Or are you methodical and careful, a person who gathers background information before choosing? Questions about you and about career and college reflect these choosing patterns. Even a question about a national issue can show your particular thinking style, level of intelligence, and insight.
As the admission can be the first impression that you will give to your admission officers, you must be able to think thoroughly before you start writing on your paper. You must also constantly review your paper, to make sure that your topic drives with what you are writing about.
At the same time you must also be absolutely sure that you have answered the question asked in your essay. Some students would get so carried away with what they want to write that they sometimes, running away from the focus of the college essay that requires them to answer some questions. Therefore, after you have make up your mind of the college essay topic, you have to start doing a proper organizing of your essay outline, so to make sure that you have answer the questions required.
http://e-articles.info/e/a/title/Writing-college-essays/
Here are 5 tips on how to write a good article:
1. Attention Grabbing Headline.
It doesn’t matter how well written your article is unless you have an eye-catching topic name. Most of the time, when people are looking for information on the Internet, they tend to click on the catchy or ‘inviting’ headlines instead of the boring and the mundane topic names.
2. Simplify your Words.
It is also important to remember that people who surf the internet come from various backgrounds and are usually looking for some information or the other. So in order to reach out to a wider base of readers, you must try to use simple words that are easy for everyone to read and understand rather than use big words that would confuse readers. Also, when catering to a wider audience, it’s important to stay away from technical terms. For example, “PLR articles” maybe a common term for an Internet Marketer, but it is something that an accountant will know nothing about.
3. Use Short Sentences and Paragraphs.
When surfing the web, the attention span of most people is reduced to 9 seconds, equivalent to that of a goldfish! In other words, people tend to be a lot more impatient when reading from a screen as compared to reading from a book. This is why it’s important to keep your sentences and paragraphs short, simple and to-the-point. Another way to keep your readers attention would be to use a lot of bullet points.
4. Make your Article Conversational.
The best way to make your article likable is to break the ice with your readers by using conversational language. To put it simply, try to use the sort of language you are likely to use on an everyday basis. This should make your article feel more personable and your readers will take personal interest in your article because they feel you’re talking directly to them.
5. Infuse your personality into the Article.
When writing an article, try to inject some of your personality into it as well. For instance, you could mention if you had any personal experience related to the article or if you particularly like something related to your content. You may even slip in a light joke or two to entertain the reader as long as it is funny and goes in sync with your article. Whatever you do, the basic idea is to let the reader know that there is an actual human person who has written the article. Doing so will eventually lead to forge a relationship with your prospects.
To conclude, there are always different approaches to different cases and though you may be able to use all the above mentioned tips in some cases, you can only use one or two of the techniques in most cases. And I am sure you will learn more about how to write a good article as you go along.
http://e-articles.info/e/a/title/Tips-on-How-To-Write-a-Good-Article/
Tips in Writing a Dissertation Thesis
However, there are “small” things that you can do in order to lessen the stress. A stress-free state could lead to optimum mental and physical health which in turn could lead to a Grade A dissertation thesis.
- Music, particularly classical music, has been proven time and again to optimize the mental abilities of individuals- the reason why pregnant mothers listen to Wolfgang Amadeus Mozart and Johann Sebastian Bach often. Although some prefer a perfectly silent place in order to concentrate, students who like music could listen to it when doing their thesis. Listening to music will not only increase concentration but will relax the body and the mind as well.
- Chances are, when writing, you'll be stuck in front of the computer screen in the same position for a very long time. The strain on your eyes, wrist, back and neck will force you to stop from time to time, cutting off concentration. When encoding data or writing your dissertation thesis drafts, make sure you are in a comfortable and proper position to lessen the strain on your body.
- Being organized - one of the most important styles of work - is also important in doing a dissertation thesis. Keeping reminders such as deadlines, ideas to check out, books to borrow (and return to the library, for that matter), interview schedules, appointments to follow up, citations to place in the draft etc. should help students keep track of time and the progress of the dissertation thesis. Planners, personalized calendars, post-its, stickers and personal digital assistants (PDAs) could be used to help. Knowing that you have complete control over things allow you to relax with the knowledge that you have all things covered. Keeping track of things also lessen stress as it allows students to foresee possible disasters and thus prevent them.
- Keep index cards, yellow sheets and even a micro cassette recorder in hand. One will never know when a bright idea on a dissertation thesis will strike.
- Closely related to being organized is the need to plan ahead in doing the dissertation thesis. Doing things in advance will give you enough lead time to troubleshoot should problems arise so there will be no more worries. Research in advance, write in advance and submit your drafts in advance.
- And lastly, the key to writing your dissertation thesis stress-free is to keep a healthy attitude. If you keep on worrying and worrying about your dissertation thesis, chances are, you are more bound not to finish it on time and even if you do, will not produce a good output. When things are already too much to handle, it will do good to take some time off. Remember that you are not a robot: your body and mind can only take so much. Taking a few moments off will refresh your body and mind to finish the dissertation thesis.
How to improve your writting skills
Be clear and concise. Make sure your writing is free of jargon, nonessential words, and unnecessarily complicated sentences.
-
Never use five words where one will do. For example, instead of "at the present time," simply use "now"; rather than "due to the fact that," write "because."
-
Favour simple words over complicated words. Don't write "utilize" if "use" will do.
-
Be authoritative — this gives people confidence in your abilities. Ruthlessly prune your writing of qualifiers — "a bit," "kind of,""quite," "very" — that weaken your persuasiveness. A sentence such as "This is quite a good product, and I'm pretty sure you will like it" can be deadly.
-
Opt for the active voice over the passive. "He hit the ball over the left-field fence" is preferable to "The ball was hit by him over the left-field fence."
-
Never lie or make exaggerated claims in your writing. If your reader catches you in even one small lie, everything in your report or letter becomes suspect.
-
Keep your writing accessible and appealing. Use anecdotes, subheads, sidebars, bullets, and graphics where appropriate. Write in a style that is conversational and friendly, but don't be careless or resort to slang.
When you're writing, it's a good idea to have a guide to punctuation handy, as well as those other tools for good writing, a dictionary and a thesaurus. Don't rely too heavily on the programs built into your word-processing software.
http://e-articles.info/e/a/title/How-to-improve-your-writing-skills/
Monday, August 17, 2009
PassRatesJune2009
The pass rates for the June 2009 sitting of the ACCA Qualification are as follows:
F1 Accountant in Business - 73%*
F2 Management Accounting - 57%*
F3 Financial Accounting - 55%*
F4 Corporate & Business Law - 43%
F5 Performance Management - 41%
F6 Taxation - 61%
F7 Financial Reporting - 30%
F8 Audit and Assurance - 34%
F9 Financial Management - 42%
P1 Professional Accountant - 48%
P2 Corporate Reporting - 44%
P3 Business Analysis - 50%
P4 Adv Financial Management - 30%
P5 Adv Performance Management - 32%
P6 Adv Taxation - 37%
P7 Adv Audit and Assurance - 37%
Saturday, August 15, 2009
Tips for university leavers
How to stand out in the graduate job market
“Having a blog, a Facebook account and a Twitter account can definitely give you an advantage. Blogs and ‘tweets’ about your chosen field help you to get noticed, and can also help to build your professional reputation. Facebook is an excellent networking tool. If you set-up or join groups you will find it easy to meet and correspond with like-minded people. One thing to remember though, your prospective employers will look at your blog, tweets and Facebook page, so make sure you keep it professional” - Imtiaz Ahmed
“When applying for graduate jobs, try to think of examples of non-academic roles you have performed, such as holiday jobs, work placements and even committee roles for university clubs and societies. This will show you can adapt to different situations outside education. - Alastair Goddin“In your cover letter talk about what you are good at, what your strengths and relevant experiences are. Highlight the transferable skills you have, and explain why you would be good for that particular role. Don’t describe your weaknesses or tell them why you are not suitable for the job - at this stage you want to give the employer every reason to invite you for an interview.” - Jude Roberts
“Most companies now use the competency-based method of interviewing, the idea being that past performance is seen as the best indicator of future success. Although your relevant work experience may be limited, you will need to provide examples of your competencies. For example, if testing your team ethic, you might be asked, “Tell me about a situation where you have been part of a group working toward a specific goal. What was your role in the group?” The key is to describe the situation, outline the tasks and any challenges involved, the actions you took, and importantly, don’t forget to discuss the outcomes achieved.” - Nick Tout
“When you apply for a position, make sure you edit your CV specifically for that role. And when you write your cover letter, write it in response to the advert, don’t send the same cover letter to everyone. If you do, they will know it is a generic letter and will be a lot less likely to respond.” - Dorothy Wood
Monday, August 10, 2009
3 Tips for Better Networking
The word 'networking' makes many people shudder. Yet, when looking for a job, networking is crucial. Here are three tips to improve the way you network:
Don't be self-promoting. It's possible to sell yourself without sounding like a salesman. Instead of singing your own praises, talk about your accomplishments. Results speak for themselves.
Don't be afraid to ask, and be ready to give. Networking is a transaction. If you need something — the name of a colleague or an introduction — don't hesitate to ask. Offer help in return; it may not be long before the tables are turned.
Always say thank you. Whether someone gave you 5 minutes or 5 hours of their time, exercise good manners. Send an interesting article or event notice along with your thank you note." - Gill Corkindale
Sunday, August 9, 2009
The Hero
And folded up the letter that she'd read.
'The Colonel writes so nicely.' Something broke
In the tired voice that quavered to a choke.
She half looked up. 'We mothers are so proud
Of our dead soldiers.' Then her face was bowed.
Quietly the Brother Officer went out.
He'd told the poor old dear some gallant lies
That she would nourish all her days, no doubt
For while he coughed and mumbled, her weak eyes
Had shone with gentle triumph, brimmed with joy,
Because he'd been so brave, her glorious boy.
He thought how 'Jack', cold-footed, useless swine,
Had panicked down the trench that night the mine
Went up at Wicked Corner; how he'd tried
To get sent home, and how, at last, he died,
Blown to small bits. And no one seemed to care
Except that lonely woman with white hair. - Siegfried Sassoon
A Woman to her Lover
as conqueror to the vanquished
to make of me a bondslave
to bear you children, wearing out my life
in drudgery and silence
no servant will i be
if that be what you ask. O lover i refuse you!
Or if you think to wed with one from heaven sent
whose every deed and word and wish is golden
a wingless angel who can do no wrong
go! - i am no doll to dress and sit for feeble worship
if that be what you ask, fool, i refuse you!
Or if you think in me to find
a creature who will have no greater joy
than gratify your clamorous desire,
my skin soft only for your fond caresses
my body supple only for your sense delight.
Oh shame, and pity and abasement.
Not for you the hand of any wakened woman of our time.
But lover, if you ask of me
that i shall be your comrade, friend, and mate,
to live and work, to love and die with you,
that so together we may know the purity and height
of passion, and of joy and sorrow,
then o husband, i am yours forever
and our co-equal love will make the stars to laugh with joy
and to its circling fugue pass, hand holding hand
until we reach the very heart of god. - Christina Walsh
Around The Corner
In this great city that has no end,
Yet the days go by and weeks rush on,
And before I know it, a year is gone.
And I never see my old friends face,
For life is a swift and terrible race,
He knows I like him just as well,
As in the days when I rang his bell.
And he rang mine but we were younger then,
And now we are busy, tired men.
Tired of playing a foolish game,
Tired of trying to make a name.
"Tomorrow" I say! "I will call on Jim
Just to show that I'm thinking of him",
But tomorrow comes and tomorrow goes,
And distance between us grows and grows.
Around the corner, yet miles away,
"Here's a telegram sir," "Jim died today."
And that's what we get and deserve in the end.
Around the corner, a vanished friend. - Charles Hanson Towne
At Nightfall
After the day's loud strife;
I need your calm all other things above,
After the stress of life.
I crave the haven that in your dear heart lies,
After all toil is done;
I need the starshine of your heavenly eyes,
After the day's great sun! - Charles Hanson Towne
Waiting
Because the Spring was slow.
I said, "How long young April sleeps
Beneath the snow!"
But when at last she came
And buds broke in the dew,
I dreamed of my lost love,
And my heart broke, too! - Charles Hanson Towne
Ultimately
Dry-mouthed at first,
He drooled and slobbered in the end;
Truth dribbling his chin. - Ernest Hemingway
In Search Of Cinderella
From town to town,
Without a single clue,
I seek the tender, slender foot
To fit this crystal shoe.
From dusk to dawn,
I try it on
Each damsel that I meet.
And I still love her so, but oh,
I've started hating feet. - Sheldon Allan Silverstein
Friday, August 7, 2009
Tuesday, August 4, 2009
Saturday, August 1, 2009
Betrayal Quotes
- It breaks my heart; it makes me sad to think of all the times we had. You made me laugh and you made me cry. And all that I can do is sigh and wonder why. - Author Unknown
- Trust can take years to build, but only a second to break. - Author Unknown
- We have to distrust each other. It is our only defense against betrayal. - Tennessee Williams
- All our experience with history should teach us, when we look back, how badly human wisdom is betrayed when it relies on itself. - Martin Luther
- Betrayal does that -- betrays the betrayer. - Erica Jong
Friday, July 31, 2009
Does study bring happiness or stress?
(taken from http://bookworm0805.blogspot.com/2009/07/is-study-happiness-or-stress.html )
- It will brings me joy and happiness, if i am interested in.
- I will be anxious and stress, if my brain is just empty.
Wednesday, July 29, 2009
On cloud nine and free of charge with no limitation
27. Be patient.
41. Don’t let other people’s opinions shape who you are.
50. Accept the things you cannot change.
97. Talk less and listen more
96. Never live your life according to what is right for someone else.
http://kluv.wordpress.com/
Tuesday, July 28, 2009
His head must be empty too
- Headache I got headache. Last Saturday, I made 2 mistakes on T4 and till now I'm keeping thinking about what is the better plan i have should used.
- Exam Scams High school students leave the exam room after their first day of exams at Boeung Trabek High School in Phnom Penh on Monday. Despite efforts by police and officials to crack down on cheating, students have reported employng a range of strategies - using bribes to Bluetooth - to get an edge over their peers. (taken from THE PHNOM PENH POST JULY 29, 2009)
His head must be empty too
(China Daily) Updated:2005-07-25 13:48
Little Bobby: I've got a stomachache.
Aunt Tess: That's because you haven't eaten and your stomach is empty, so it hurts.
Little Bobby: Now I know why Uncle Harry has headache all the time. His head must be empty too. http://english.sohu.com/20050725/n226437676.shtml
Monday, July 27, 2009
Headache
I should stop thinking of it; i have some new ideas now.
It's better to read Jokes
H to O
(China Daily) Updated:2005-07-26 13:29
EACHER: What is the chemical formula for water?
SARAH: "HIJKLMNO"!
TEACHER: What are you talking about?
SARAH: Yesterday you said its H to O!
Sooner or later
(China Daily) Updated:2005-07-22 13:35
A thief with a long record was brought before the judge.
Judge: Have you ever stolen things?
Thief: Oh, now and then.
Judge: And where have you stolen these things?
Thief: Oh, here and there.
Judge: Right. Lock him up, officer.
Thief: Hey, when do I get out jail?
Judge: Oh, sooner or later.
http://english.sohu.com/20050722/n226410390.shtml
Thursday, July 16, 2009
LovePoem
With the strength of a flood
I have held these gates shut for too long
And though tormenting, they should not be stopped.
The thought of your anguish
Even as I write to you now
Stops my heart cold
As well it should
What I see in front of me
Is a painting of our love
Its most thoughtful brushstrokes
Mottled by hurried abstraction and inattention
A person who had not seen this masterpiece created
Might think it to be refuse and pass it by unknowingly
Letting be obscured the deep beauty of its many scenes
By layers of the tarnish of mistreatment
But as the painter
I see beyond the dark smears
To recall the hours that I attended to the details
And wonder how I could let it become so discolored
The painting that took me my life to create
Has lost its divinity in my careless treatment
And even if I were to refine it
I fear you would always see it as it is today
So today I paint a new masterpiece
One inspired by the muse of respect
A work that you can love through our old age
One that you will look to each day for inspiration
This one will take some time
As I want my brushstrokes to be carefully placed
I need to move steadily to ensure that this time,
My art represents my dream
This is my opus
Don't judge me on my past works
As I have never before had so much skill and inspiration
And never before have I wanted to please you as I do today
With you and my children as my muse
I will paint for you a lifetime
A portrait of devotion and friendship
A panorama of passion and admiration
All I ask is that you gaze upon it with an open heart
And you shall unquestionably love me again
- Daryl R. Swensson
How to Know What Women Want | eHow.com
Don't be pushing women like to have space also.
Stop acting as if you know what women need and want.
Every Woman is different.
Communicate this is so important in a relationship.
Patience is the key to any good partnership."
Monday, July 13, 2009
Friday, July 10, 2009
Steps to Better Communication in Meetings
- Prepare. Yes, it seems obvious, but too many people come to meetings unprepared. Be on time. Send important documents in advance and keep them concise.
- Think before speaking. So much time is wasted when people get off topic. Ask yourself before you speak, "Is this helpful, productive, and relevant to what we are trying to accomplish?"
- Make it two-way. If you're holding a meeting just to deliver news, you're better off sending a memo. Engage everyone and get new ideas by asking for differing opinions.
- Listen. It may be the norm these days, but looking at your BlackBerry during a meeting signals a lack of focus. If the meeting isn't worth listening to, then you might as well be back at your desk.
When to Keep Your Mouth Shut
One of the toughest lessons for managers to learn is that sometimes it's better to stay silent. But when? In this article, executive coach Marshall Goldsmith addresses a classic tendency he sees in brilliant, technically gifted people in positions of power-the desire to "add value" to the ideas of others. Building on the premise that execution is a function of the quality of the idea multiplied by the executor's commitment to making it work, Goldsmith cautions leaders to resist the urge to follow up their words of encouragement with questions like, "But wouldn't it be better if you added X, Y, or Z to it?" Instead, ask yourself whether your "added value" will make the idea's creator more-or less-committed to executing it. Realizing that your own need to show how smart you are can rob your team of its creative drive is a powerful step toward becoming a more effective leader
http://harvardbusiness.org/product/when-to-keep-your-mouth-shut/an/U0807E-PDF-ENG
Thursday, July 9, 2009
Tuesday, June 30, 2009
Watch Out for Stress in Your People - HBR
- The man took his job very seriously. He worked hard and rose to the top ranks of his company. When hard times hit, he doubled down his effort and was appointed interim CFO. But as the pressures outside of his company grew, they seemed to affect him personally. He continued to put in long hours. His mood grew more somber, he abandoned his sense of fun, and perhaps worst of all, he felt if he quit his CFO post it would look bad for his company. His boss who liked him and respected his work told him to take some time off. The next day his wife found him dead, hanging in the basement of their suburban home.
- Unfortunately this story is true, a condensation of the fine reporting conducted by James Haggerty and Gary Fields of the Wall Street Journal about the death of David Kellermann, acting CFO of Freddie Mac. This tragedy becomes a footnote to the recession that has ravaged not only the careers, but the lives of so many talented employees.
What Kellermann endured is not so unusual on the surface; most senior leaders feel tremendous pressure to succeed, in good times but especially in bad times. The survivors learn to cope; some never do, especially those who have experienced a high degree of success throughout their lives and may lack the resilience skills honed by previous setbacks. - So it falls to management to keep a watchful eye on its employees. No manager should play therapist, but he or she can be trained to watch for the warning signs of extreme stress and depression. The manager can urge the individual to seek help. I'm an executive coach (not a licensed clinician), but here are three stress factors that affect high-achievers and bear watching:
- Doing more by working more. When your company is experiencing hardship, it is natural to want to do more to save it. But soon enough you hit the law of diminishing returns. When you log seven day weeks month after month, not only do you cheat yourself of rest and your family of your time, you rob yourself of the opportunity to re-energize, re-group, and re-think what you are doing. You get locked into a trap of diminishing returns.
Losing sense of self. Work is hard. Right now, it's probably harder than usual. But always we must try to keep it in perspective. If the work causes you to lose your personality, become withdrawn, and lose the sense of who you are, it is not worth it. Your performance suffers and so too do the people who work with you. You need to take a break.
Conflating job with corporate survival. All of us like to think we are important. That's healthy. But when we think we're indispensable, or worse, that our job affects the fate of the entire company, then we are crossing into a kind of twilight zone of unreal expectations. Even if you have a high-stakes job, you need to divorce what you do from who you are. - Many of us work long hours, internalize tension, and may feel that we are responsible for everyone else. But when these stress factors interfere with our work and personal lives, we owe it to ourselves to talk to others and consider seeking professional help. Seeking clinical help is not a sign of weakness; it's a sign of strength and profound self-awareness, something all leaders must exhibit.
- What we can learn from the Kellermann tragedy is to be more vigilant. Thankfully, most people undertaking high stress jobs do not break down; some actually thrive under the pressure. But no one can handle everything, all the time. Managers need to be proactive, and in times of severe stress, know when to pull people off the line — at least until the stressed individual can seek professional help and find healthy ways to cope with the pressure.
Saturday, June 27, 2009
Wednesday, June 24, 2009
WordSmart
- harchy( ruler): monachy, matriachy, patriachy, anachy, hierachy, oligarchy...
- art( skill, craft): art, artificial, artifice, artisan, artifact, artful, artless,
- bi(twice, doubly): binoculars, biannual, biennial, bigamy, bilateral, bilingual, bipartisan..
- auto(self): automatic, autospy, autocrat, autonomy..
- centr(center): central, concentrate, eccentric, concentric, centrifuge, egocentric..
- fund/found(bottom): foundation, fundamental, founder, profound...
- gn/gno(know): ignor, ignoramus, recognito, diagnose, prognosis, agnostic, cognitive, cognoscenti, cognizant...
- her/hes(to stick): coherent, cohesive, adhesive, adherent, inherent..
- hyper(over, excessive): hyperactive, hyperbole..
- hypo(under, beneath, less than): hypodermic, hypochondriac, hypothesis, hypocritical...
- inter(between, among): interstate, interim, interloper, interlude, intermittent, interplay, intersperse, intervene...
- luc/lum/lus(light): illustrate, illuminate, luminous, luminescent, illustrious, lackluster, translucent, lucit, elucidate...
- min(small): minute, minutiae, diminution, miniature, diminish...
- nov/neo/nou(new): novice, novel, novelty, renovate, innovate, neologism, neophyte, nouvelle cuisine, nouveau riche..
- pend/pens(to hang, to weight, to pay): depend, dispense, expend, stipend, spend, expenditure, suspense, compensate, propensity, pensive, indispensible, impending, pendulum, appendix, append, appendage, ponderous, pendant..
- pre(before): precarious, precocious, prelude, premeditate, premonition, presage, presentiment, presume, presuppose, precedent, precept, precipitous, preclude, predilection, preeminent, preempt, prepossess, prerequisite, prerogative...
- qui(quiet): quiet, disquite, tranquil, acquiesce,quiescent...
Friday, June 19, 2009
PerseveranceHopeDetermination
- Perseverance: determined continuation with something: steady and continued action or belief, usually over a long period and especially despite difficulties or setbacks
- Hope:
1.
confident desire: a feeling that something desirable is likely to happen
The research offers hope to sufferers.
2.
likelihood of success: a chance that something desirable will happen or be possible
There's not much hope that things will improve.
3.
wish or desire: something that somebody wants to have or do or wants to happen or be true
My hope is that she will change her mind.
4.
source of success: somebody or something that seems likely to bring success or relief
We have to do this, it's our only hope.
5.
trust: a feeling of trust (archaic) - Determination:
1.
firmness of purpose: firmness of purpose, will, or intention
full of ambition and determination
2.
fixed purpose: a fixed purpose or resolution
her determination to succeed
3.
act of discovering something: an act of finding out or ascertaining something, especially as a result of investigation or research (formal)
determination of the cause of death
4.
decision on course of action: the process of deciding on or establishing a course of action (formal)
They were entrusted with the determination of future policy.
5.
settlement of dispute or contest: the authoritative settlement of a dispute, especially by a judicial body
6.
law end of estate, interest, or right: the conclusion or termination of an estate, interest, or right
7.
logic qualifying of concept: the qualifying of a concept or proposition by defining its attributes
Wednesday, June 17, 2009
Friday, June 12, 2009
WHO declares first 21st century flu pandemic | Reuters
QuickPoll - channelnewsasia
Wednesday, June 10, 2009
Saturday, June 6, 2009
Thursday, June 4, 2009
Thursday, May 28, 2009
Thursday, April 23, 2009
Ellisons
While CEO of Oracle in 2007, Ellison earned a total compensation of $61,180,524, which included a base salary of $1,000,000, a cash bonus of $8,369,000, and options granted of $50,087,100.[5]
In 2008, he earned a total compensation of $84,598,700, which included a base salary of $1,000,000, a cash bonus of $10,779,000, and options granted of $71,372,700.[6]
Forbes listed Ellison's 2005 net worth as $18.4 billion, making him one of the richest people in America, and the ninth richest man in the world. For a short period in 2000, Ellison was the richest man in the world[7]. In 2006, Forbes ranked Ellison as the richest Californian[8]. Ellison also owns large stakes in both Salesforce.com and NetSuite.
Sales&Bonuses
Wednesday, April 22, 2009
Future legal eagles sharpen claws in moot world court
...was a wake-up call...
Evicted to life in limbo - ThePhnomPenhPost
Monday, April 20, 2009
What is it really mean 'voluntarily obey'?
Max Weber
- power, the ability to force people to obey, regardless of their resistance
- authority, where orders are voluntarily obeyed by those receiving them, and subordinates accept the ideas and directives from above because they are legitimate.
Authority was legitimised - is based upon charismatic, traditional and rational-legal.
And how do you know the 3 exists?
- Charismatic leadership - the individual has some special quality of personality - inspiration.
- Traditional - based upon custom and pracitce.
- The rational-legal - by means of a system of rules and procedures.
How do you tell someone possessing a power?
- Reward power - one who can mediate rewards such as promotions, recommendations or answeers to questions.
- Coercive power - the person who can mediate punishments for others: for example, to dismiss, suspend, reprimand them, or make them carry out unpleasnt tasks.
- Referent power - the person who has the resources, or the desire to be like that person: for example, children imitate their parents.
- Expert power - is based upon one person perceiving that the other person has expert knowledge of a given subject and is a recognised authority in a given situation
- Legitimate power - is based on agreement and commonly held values
How do you tell someone responsible for an action?
Responsible individual is 'one who is morally accountable for actions, capable of rational conduct, of good credit or position or repute, respectable, apparently trustworthy'.
Responsibility is an obligation owed, it cannot be delegated. No superior can escape responsibility for the activities of subordinates, for it is the superior who has delegated authority and assigned the duties.
How do you tell someone IQ low or high?
What these really mean?
- "authority without power, power without authority"
- "correlation versus causation"
Authority is the right of a position to exercise descretion in making decisions affecting ohers.
Power is the ability to influence the actions of others.
Correlation (by illustration) When variable X increases, Y also increases.
Causation (by illustration) The relationship between X & Y could be coincidental or may be others variables such as A, B , C,...also responsible for Y increases
TOEFL
Friday, April 17, 2009
MBAs: Owned by Their Models by Roger Martin
We human beings are modelers by nature. We develop mental models of the world around us in order to understand how things work. Some of those models are deep and sophisticated while others are shallow and largely superstitious. In the former category, if you are computer savvy with a detailed understanding of how your laptop works, and if it stops working, you will apply your model to engage in a sophisticated diagnostic and rectification process. If your model is in the latter camp, you'll probably reboot the machine and hope that it will start working again. The two approaches stem from very different models and vary in terms of effectiveness and implications.
When users understand the assumptions and logical structure underlying their model, as with the sophisticated computer user, they can be said to own their model - that is, they are the model's master. Alternatively, when they only understand the desired output, the model is their master: it "owns the user"--an expression coined by my Rotman colleague, Mihnea Moldoveanu, with whom I recently co-authored a book on MBA education.
Most MBA programs are taught in such a way that rather than owning the models, the models own students. Management research has become more thorough, rigorous, and technical, and it has developed tools based on complex models. Students in business school have to absorb many tools in a short time, so they aren't inclined to delve deep into the inputs or the workings of the underlying models. They focus mainly on the outputs. When professors try to go into the details, students make it clear that they prefer the takeaways--not its derivation or caveats. In any case, faculty members, proud of the models they've developed or sharpened, aren't eager to focus too much attention on situations in which their frameworks don't work.
As a result of this little dance, MBAs join organizations with a toolbox full of models for which they primarily understand only the outputs. Worse, they believe: "I know a bunch of powerful tools that work in most, if not all, circumstances. I can therefore apply them aggressively, confidently, and to their fullest."
To reverse this situation, my colleagues at the Rotman School and I have been working for over a decade to help our students own their models. At the start of the MBA program, we teach students how to audit models, so they understand how they function and what the limitations are. We explain that every model--every single one--has limitations. Faculty members drive home the point that no model students will learn in the next two years will be perfectly suited to the situations they will face, and that they must build new models or modify existing ones. In addition, they are taught to reverse-engineer models so that they can analyze them and learn the skill of building logically robust models.
In particular, we teach MBAs productive techniques for handling what we call "model clash," when two different models prescribe competing approaches. Rather than teach students to choose one model or the other, we teach them to utilize the assumptions and logic of the opposing models to build new models. We call this approach Integrative Thinking, a term I introduced in an HBR article called "How Successful Leaders Think." This introduction enables students to become sophisticated consumers of the models they learn. They are in a better position to understand models' power and limitations, and they can engage better with professors in debates about their applicability. And, they can practice building their own models.
Rather than produce naïve, over-confident users of models, we try to produce sophisticated and reflective MBAs. This isn't easy partly because the 16, or more, years of formal education our students have had before they come to business school has encouraged the naïve use of output-only models. This is why we have been running a pilot to teach Integrative Thinking to secondary school students. The experiment has been successful so far with secondary school sophomores demonstrating the capacity to reverse-engineer existing models, build new models, and deal productively and creatively with model clash. Their feeling of excitement as they learn to own their models rather than be owned by them is palpable.
Our work there has led me to two conclusions. First, the problem of models owning users is universal--not limited to business school students. Second, we must address the problem long before students get to graduate school.
Frustration
...Reactions to frustration may be positive or negative. Positive reactions include problem-solving which is directed to removing or bypassing the the frustration obstacle. Many inventions have resulted from the need to circumvent a barrier. Negative reactions to frustration iclude aggression, regression, withdrawal and resignation.
Sunday, April 12, 2009
Friday, April 10, 2009
AllAboutDemand
Demand curve: A curve that represents graphically the relationship between the quantity of a good demanded by a consumer and the price of that good as the price varies.
Income effect: The impact of an income-induced change in demand caused by a change in price.
Income expansion path: The path connecting optimal consumption bundles that shows how a consumer changes his quantity demanded of specified goods as his income changes and prices remain constant.
Inferior good: A good for which demand decreases as the income of the consumer increases and the relative prices remain constant.
Normal good: A good whose demand curve is downward sloping.
Price-consumption path: The curve representing how consumption will vary when one price changes but all other prices and the consumer''s income remain constant.
Quantity demanded: The quantity of a good that people seek to purchase at a given price.
Relative prices: The ratio that tells how much a consumer in a market would have to forgo of one good in order to receive units of another good.
Substitution effect: The change in demand that results from an attempt to substitute a good whose price has decreased for another good whose price has remained constant after having nullified the implicit income effect.
Superior good: A good for which demand increases as the income of the consumer increases and the relative prices remain constant.
http://websites.swlearning.com/cgi-swlearning/course_products_wp.pl?fid=M20b&product_isbn_issn=9780324315844&disciplinenumber=413
TinM
amoral managers managers who are neither moral nor immoral but ethically lazy
authority right to direct the actions of others
anticipatory changes planned changes based on expected situations
business cycle the up-and-down movement of an economy’s ability to generate wealth
break-even point level of sales at which there is no loss or profit
body language nonverbal communication based on facial expressions, posture, and appearance
bargaining zone the gap between two parties’ BATNAs
benchmarking identifying, studying, and building upon the best practices of organizational role models
closed system a self-sufficient entity
contingency approach research effort to determine which managerial practices and techniques are appropriate in specific situations
contingent workers part-timers and other employees who do not have a long-term implicit contract with their ultimate employers
cultural intelligence (CQ) ability to interpret and act in appropriate ways in unfamiliar cultural surroundings
culture a population’s taken-for-granted assumptions, values, beliefs, and symbols that foster patterned behavior
collectivist cultures cultures that emphasize duty and loyalty to collective goals and achievements
comparative management study of how organizational behavior and management practices differ across cultures
culture shock negative feelings triggered by a mismatch between expectations and reality
cross-cultural training guided experience that helps people live and work successfully in foreign cultures
corporate social responsibility (CSR) the idea that business has social obligations above and beyond making a profit
critical path most time-consuming route through a PERT network
contribution margin selling price per unit minus variable costs per unit
capability profile identifying the organization’s strengths and weaknesses
cross-sectional scenarios describing future situations at a given point in time
condition of certainty solid factual basis allows accurate prediction of decision’s outcome
condition of risk decision made on basis of incomplete but reliable information
condition of uncertainty no reliable factual information available
creativity the reorganization of experience into new configurations
causes variables responsible for the difference between actual and desired conditions
contingency design fitting the organization to its environment
centralization the retention of decision-making authority by top management
cluster organization collaborative structure in which teams are the primary unit
communication interpersonal transfer of information and understanding
cafeteria compensation plan that allows employees to select their own mix of benefits
cohesiveness tendency of a group to stick together
conformity complying with prevailing role expectations and norms
cross-functional team task group staffed with a mix of specialists pursuing a common objective
coercive power gaining compliance through threats or punishment
conflict incompatible behaviors that make another person less effective
conflict trigger any factor that increases the chances of conflict
control taking preventive or corrective actions to keep things on track
crisis management anticipating and preparing for events that could damage the organization
contingency plan a backup plan for emergencies
customer-centered satisfying the customer’s needs by anticipating, listening, and responding
control chart visual aid showing acceptable and unacceptable variations from the norm for repetitive operations
demographics statistical profiles of human populations
differentiation buyer perceives unique and superior value in a product
decision making identifying and choosing among alternative courses of action
decentralization management’s sharing of decision-making authority with lower-level employees
delegation assigning various degrees of decision-making authority to lower-level employees
Deming management application of W. Edwards Deming’s ideas for more responsive, more democratic, and less wasteful organizations
effectiveness a central element in the process of management that entails achieving a stated organizational objective
efficiency a central element in the process of management that balances the amount of resources used to achieve an objective against what was actually accomplished
e-business a business using the Internet for greater efficiency in every aspect of its operations
enlightened self-interest a business ultimately helping itself by helping to solve societal problems
ethics study of moral obligation involving right versus wrong
effect uncertainty impacts of environmental changes are unpredictable
escalation of commitment people get locked into losing courses of action to avoid the embarrassment of quitting or admitting error
explicit knowledge documented and sharable information
employment selection test any procedure used in the employment decision process
expectancy theory model that assumes that motivational strength is determined by perceived probabilities of success
expectancy the belief or expectation that one thing will lead to another
extrinsic rewards payoffs, such as money, that are granted by others
expert power gaining compliance on the basis of one’s ability to dispense valued information
empowerment making employees full partners in the decision-making process and giving them the necessary tools and rewards
executive reality check top managers periodically working at lower-level jobs to become more aware of operations
http://college.cengage.com/business/kreitner/management/11e/assets/students/glossary_complete/kreitner_11e_glossary_complete.html
http://www.nelson.com/
social change The alteration, modification, or transformation of public policy, culture, or social institutions over time.
self-concept The totality of our beliefs and feelings about ourselves.
secularization The process by which religious beliefs, practices, and institutions lose their significance in sectors of society and culture.
secondary sector production The sector of the economy that processes raw materials (from the primary sector) into finished goods.
secondary labour market The sector of the labour market that consists of low-paying jobs with few benefits and very little job security or possibility for future advancement.
search engine The tool used to locate information in an on-line computer database.
sanction A reward for appropriate behaviour or a penalty for inappropriate behaviour.
sample The people who are selected from the population to be studied.
rumour An unsubstantiated report on an issue or subject.
role-taking The process by which a person mentally assumes the role of another person in order to understand the world from that person's point of view.
role expectation A term used to describe a group's or society's definition of the way a specific role ought to be played.
role A set of behavioural expectations associated with a given status.
ritual A symbolic action that represents religious meanings.
respondent A person who provides data for analysis through an interview or questionnaire.
resolution Clarity of the picture on the screen.
research method A strategy or technique for systematically conducting research.
representative sample A selection from a larger population that has the essential characteristics of the total population.
religion A system of beliefs, symbols, and rituals, based on some sacred or supernatural realm, that guides human behaviour, gives meaning to life, and unites believers into a community.
reliability In sociological research, the extent to which a study or research instrument yields consistent results.
relative poverty A level of economic deprivation in which people may be able to afford basic necessities but still are unable to maintain an average standard of living.
reference group A term used to describe a group that strongly influences a person's behaviour and social attitudes, regardless of whether that individual is an actual member.
random sample A selection in which everyone in the target population has an equal chance of being chosen; in other words, choice occurs by chance.
racism An organized set of beliefs about the innate inferiority of some racial groups, combined with the power to transform these ideas into practices that can deny or exclude equality of treatment on the basis of race.
race A category of people who have been singled out as inferior or superior, often on the basis of physical characteristics such as skin colour, hair texture, and eye shape.
selective perception The concept that people perceive messages differently.
sender (or source) The agency that puts a message on a channel (for example, a local cable company).
server A computerized storage system used to send programs and data to consumers, using cable, phone lines, or other networks.
sexual orientation A person's preference for emotional–sexual relationships with members of the opposite sex (heterosexuality), the same sex (homosexuality), or both sexes (bisexuality).
situation comedy A television program that establishes a fixed set of characters in either a home or work situation.
social change The alteration, modification, or transformation of public policy, culture, or social institutions over time.
social control Systematic practices developed by social groups to encourage conformity and to discourage deviance.
social devaluation A situation in which a person or group is considered to have less social value than other individuals or groups.
social disorganization According to functionalist theorists, conditions that undermine the ability of traditional institutions (such as family, church, or school) to govern social behaviour.
social distance A term used to describe the extent to which people are willing to interact and establish relationships with members of racial and ethnic groups other than their own.
social group A group that consists of two or more people who interact frequently and share a common identity and a feeling of interdependence.
social institution A set of organized beliefs and rules that establish how a society will attempt to meet its basic social needs.
social interaction The process by which people act toward or respond to other people.
social movement An organized group that acts consciously to promote or resist change through collective action.
social network A series of social relationships that link an individual to others.
social structure The stable pattern of social relationships that exist within a particular group or society.
socialism An economic system characterized by public ownership of the means of production, the pursuit of collective goals, and centralized decision making.
socialization The lifelong process of social interaction through which individuals acquire a self-identity and the physical, mental, and social skills needed for survival in society.
societal consensus A situation whereby the majority of members share a common set of values, beliefs, and behavioural expectations.
society A large social grouping that shares the same geographical territory and is subject to the same political authority and dominant cultural expectations.
sociobiology The systematic study of how biology affects social behaviour.
socioeconomic status (SES) A combined measure that attempts to classify individuals, families, or households in terms of indicators such as income, occupation, and education.
sociological imagination C. Wright Mills's term for the ability to see the relationship between individual experiences and the larger society.
sociology The systematic study of human society and social interactions.
special interest groups Political coalitions comprised of individuals or groups that share a specific interest that they wish to protect or advance with the help of the political system.
split labour market A term used to describe the division of the economy into two areas of employment: a primary sector or upper tier, composed of higher-paid (usually dominant group) workers in more secure jobs; and a secondary sector or lower tier, comprised of lower-paid (often subordinate group) workers in jobs with little security and hazardous working conditions.
split-run editions Magazines that are published in several countries with the same editorial content, but with local advertisements.
state The political entity that possesses a legitimate monopoly over the use of force within its territory to achieve its goals.
status A socially defined position in a group or society characterized by certain expectations, rights, and duties.
status symbol A material sign that informs others of a person's specific status.
stigma According to Erving Goffman, any physical or social attribute or sign that so devalues a person's social identity that it disqualifies that person from full social acceptance.
subcontracting A form of economic organization in which a larger corporation contracts with other (usually smaller) firms to provide specialized components, products, or services to the larger corporation.
succession The process by which a new category of people or type of land use gradually predominates in an area formerly dominated by another group or activity.
survey A research method in which a questionnaire or interview is used by researchers to gather facts or determine the relationship between facts.
systemic racism A term used to describe practices that have a harmful impact on subordinate group members even though the organizationally prescribed norms or regulations guiding these actions initially were established with no intent to harm.